Privacy
Policy

01 / Data Controller

Who is responsible for your data.

The data controller responsible for the processing of personal information through www.technostudios.it is:

This Privacy Policy applies to the Techno Studios website, its online store, contact forms, newsletter subscriptions and the other digital interactions described below.

Personal data is processed in accordance with Regulation (EU) 2016/679 (“GDPR”), Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (“LOPDGDD”), and other applicable data protection legislation.

02 / Personal Information

The data we collect.

Depending on how you interact with the Website, we may collect the following categories of personal information:

• Identification and contact information, including your name, email address, telephone number and billing or delivery address.
• Order and transaction information, including the products purchased, order value, payment status, returns and refunds.
• Information submitted through contact forms, customer service communications or other correspondence.
• Marketing preferences and information relating to newsletter subscriptions.
• Technical information, including IP address, browser type, device information, operating system and approximate location.
• Information concerning how you use the Website, including pages visited, products viewed and interactions with the store.
• Cookie identifiers and advertising information collected through analytics and marketing technologies, subject to your consent where required.

We do not intentionally collect special categories of personal data such as health information, political opinions, religious beliefs or biometric data.

03 / Purposes and Legal Bases

Why we process your data.

We process personal information only where a valid legal basis applies. The principal purposes and legal bases are:

• Managing purchases and orders: processing payments, preparing products, arranging delivery, providing order updates and managing returns. The legal basis is the performance of a contract or steps taken at your request before entering into a contract.
• Customer service: responding to questions, requests, complaints and communications. The legal basis is the performance of a contract or our legitimate interest in providing effective assistance.
• Legal and accounting obligations: maintaining invoices, transaction records and information required by tax, accounting, consumer protection or other applicable laws.
• Website operation and security: maintaining the Website, preventing fraud, protecting accounts and identifying technical or security problems. The legal basis is our legitimate interest in operating a secure online store.
• Newsletter and promotional communications: sending marketing messages where you have expressly requested or consented to receive them.
• Analytics and advertising: understanding Website performance, measuring campaigns and displaying relevant advertising, subject to consent where required.

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

04 / Commerce

Orders and payments.

The Website and online store are hosted and operated through Squarespace. When you place an order, Squarespace may process information required to manage the transaction, checkout, order administration and operation of the store.

Payments may be processed through Squarespace Payments or PayPal, depending on the method selected during checkout. These providers process payment information according to their own privacy policies and security procedures.

Techno Studios does not directly receive or retain complete payment card numbers. We may receive limited transaction information, such as payment confirmation, payment status, payment method and information necessary to manage orders, refunds and disputes.

Information necessary to deliver an order may be shared with selected logistics, postal or courier providers. They receive only the information reasonably necessary to provide the delivery service.

Further information is available in the Squarespace Privacy Policy and the PayPal Privacy Statement .

05 / Communications

Newsletter and marketing.

If you voluntarily subscribe to the Techno Studios newsletter, we may use your email address to send information about products, collections, brand projects, events and other relevant updates.

Subscribing to the newsletter is optional and does not affect your ability to purchase products from the Website.

You may withdraw your consent at any time by using the unsubscribe link included in each promotional email or by contacting info.technostudios@gmail.com .

We may retain limited information concerning an unsubscribe request to ensure that the preference is respected in the future.

06 / Measurement and Advertising

Analytics and Meta Pixel.

The Website may use Google Analytics to understand how visitors interact with its pages, evaluate Website performance and improve the browsing and purchasing experience.

The Website also uses the Meta Pixel to measure the effectiveness of advertising campaigns, understand interactions following advertisements and create audiences for advertising on Meta platforms, including Facebook and Instagram.

These technologies may process cookie identifiers, IP address, device and browser information, pages visited, products viewed, interactions and information concerning the source of a visit.

Where required by applicable law, analytics and advertising technologies are activated only after you provide consent through the Website’s cookie preferences. You may withdraw or modify your consent at any time through the available cookie settings.

For further information, consult the Google Privacy Policy and the Meta Privacy Policy .

07 / Service Providers

Who may receive your data.

Personal information may be disclosed only where necessary to operate the Website, fulfil orders, comply with legal obligations or protect legitimate rights.

Depending on the services used, recipients may include:

• Squarespace and providers supporting the Website and store.
• Squarespace Payments and PayPal for payment processing.
• Delivery, postal and logistics providers.
• Google for analytics and related measurement services.
• Meta for advertising measurement and campaign services.
• Email and newsletter service providers.
• Professional advisers, accountants or legal consultants.
• Public authorities where disclosure is required by law or necessary to protect legal rights.

We do not sell personal data. Service providers may process information only for the relevant services and in accordance with their contractual and legal obligations.

08 / International Processing

International data transfers.

Some of the service providers used by the Website may operate or store information outside the European Economic Area.

Where personal information is transferred internationally, appropriate safeguards are used as required by applicable law. These safeguards may include European Commission adequacy decisions, approved standard contractual clauses or other legally recognised transfer mechanisms.

Further information concerning international transfers and applicable safeguards may be found in the privacy documentation of the relevant service provider.

09 / Storage

How long we retain data.

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected.

• Order, invoicing and transaction information is retained for the periods required by applicable tax, accounting and commercial legislation.
• Customer service communications are retained for the time necessary to respond to the request and manage related matters.
• Newsletter information is retained until consent is withdrawn or the subscription is cancelled.
• Cookie and analytics information is retained according to the duration indicated in the Cookie Policy and the settings of the relevant provider.
• Information required for disputes or legal claims may be retained until the applicable limitation periods have expired.

After the applicable retention period, information will be deleted, anonymised or securely restricted where continued storage is legally required.

10 / Data Protection Rights

Your rights.

Subject to the conditions established by applicable data protection law, you may exercise the following rights:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data.
• Object to certain forms of processing.
• Request restriction of processing.
• Request data portability where applicable.
• Withdraw consent at any time.
• Request not to be subject to decisions based solely on automated processing where those decisions produce legal or similarly significant effects.

To exercise a right, contact: info.technostudios@gmail.com . Please indicate the right you wish to exercise and provide sufficient information to identify the relevant data.

We may request additional information only where reasonably necessary to verify your identity and protect personal data from unauthorised access.

You also have the right to submit a complaint to the Spanish Data Protection Agency: www.aepd.es .

11 / Cookies

Cookies and preferences.

The Website uses essential cookies required for its operation and may use optional analytics or advertising cookies subject to your preferences and applicable consent requirements.

You can find information concerning the categories of cookies, their purpose, providers and duration in our Cookie Policy.

You may also control cookies through your browser settings. Disabling essential cookies may affect the operation of certain Website or checkout functions.

12 / Minors

Age requirements.

The Website and online store are not intentionally directed at children. Individuals under the age legally required to enter into an online purchase must act through, or with the authorisation of, a parent or legal guardian.

If we become aware that personal information has been collected from a child in violation of applicable law, we will take appropriate steps to delete it.

13 / Protection

Data security.

Appropriate technical and organisational measures are used to protect personal information against unauthorised access, alteration, disclosure, loss or destruction.

However, no online transmission or storage system can be guaranteed to be completely secure. Users are encouraged to protect their devices, accounts and communications when using online services.

14 / Updates

Changes to this policy.

This Privacy Policy may be updated to reflect changes to the Website, services, legal requirements or processing activities.

The effective date displayed at the top of this page indicates when the Policy was most recently updated. We encourage users to review this page periodically.

For questions concerning this Privacy Policy or the processing of personal information, contact: info.technostudios@gmail.com .