Terms &
Conditions

01 / Company Information

Website operator.

The website www.technostudios.it and the Techno Studios online store are operated by:

Techno Studios is a brand operated by BRUTAL COTTON S.L. References in these Terms to “Techno Studios”, “we”, “us” or “our” refer to BRUTAL COTTON S.L.

The company’s activities include the design, production, manufacture, purchase, sale, import and export of textile products, garments and accessories.

02 / Scope and Acceptance

Using the Website.

These Terms and Conditions govern access to the Website, use of its content and purchases made through the Techno Studios online store.

By using the Website, you agree to comply with these Terms. Before placing an order, you will be asked to accept the conditions applicable to the purchase.

You must provide accurate, complete and current information when placing an order or completing a Website form.

Where a purchase is made by a minor or by a person without full legal capacity to enter into the transaction, the authorisation and supervision of a parent or legal guardian is required.

Mandatory consumer rights granted by the law of the country in which the consumer habitually resides remain unaffected by these Terms.

03 / Product

Garments and representation.

Techno Studios makes reasonable efforts to describe and represent every product accurately through photographs, measurements, colours, materials and written descriptions.

The appearance of colours may vary slightly depending on the screen, device and display settings used by the customer.

Minor variations may also result from the characteristics of fabrics, individual finishing and small-batch production. Such variations do not necessarily constitute a defect where they do not affect the product’s conformity, functionality or overall quality.

Customers are responsible for reviewing the product description, garment measurements and size information before completing an order.

Product availability may change without notice. Adding a product to the shopping cart does not reserve it.

04 / Order Process

Placing an order.

To place an order, the customer must select the product, colour and size, provide the requested delivery and billing information and complete payment through one of the available methods.

Before payment, the customer will be able to review the selected products, quantities, prices, delivery information and total amount.

An automated order confirmation acknowledges that the order has been received. It does not prevent Techno Studios from cancelling the order where there is a genuine availability problem, manifest pricing error, payment failure, suspected fraud or other lawful reason.

If we are unable to fulfil an order, the customer will be informed and any amount already paid for the unavailable product will be refunded using the original payment method.

Orders may enter preparation shortly after being received. Requests to modify a size, colour, address or other order information cannot be guaranteed after the order has been placed.

05 / Prices and Taxes

The amount displayed.

Product prices are displayed in euros unless another currency is expressly shown.

Prices include applicable taxes where indicated during checkout. The final amount payable, including any applicable delivery costs and taxes, is displayed before the order is confirmed.

Where European standard shipping is expressly shown as included in the product price, no separate standard delivery fee will be added for eligible destinations.

Product prices, promotions and delivery conditions may change over time. Changes do not affect orders already confirmed, except in the case of an obvious and recognisable pricing error.

Discount codes cannot be exchanged for cash and may be subject to individual expiry dates, product exclusions or other conditions communicated with the promotion.

06 / Payments

Secure transactions.

Payments are processed through the payment methods presented during checkout, which may include Squarespace Payments and PayPal.

Payment providers may apply their own terms, privacy policies, security controls and authentication procedures.

Techno Studios does not directly receive or store complete payment card numbers.

The customer confirms that they are authorised to use the selected payment method and that the payment information provided is accurate.

An order may be suspended or cancelled if payment is refused, reversed, incomplete or identified as potentially fraudulent.

07 / Preparation and Delivery

From the studio to you.

Products are prepared, individually finished and checked before dispatch. Preparation time is separate from the time required by the courier to deliver the parcel.

Any delivery dates or timeframes shown on the Website, during checkout or in order communications are estimates unless expressly stated otherwise.

Customers are responsible for providing a complete and accurate delivery address. Additional costs resulting from an incorrect or incomplete address may be charged to the customer where permitted by law.

Risk of loss or damage passes to the consumer when the consumer, or a third party designated by them other than the carrier, receives physical possession of the products.

If a parcel appears damaged at delivery, the customer should document the condition of the package and contact us as soon as reasonably possible.

Techno Studios is not responsible for delays caused by customs, incorrect delivery information, events outside its reasonable control or circumstances attributable to the carrier. This does not limit any mandatory consumer rights concerning delivery.

08 / Exchanges and Returns

Changing your decision.

Consumers may exercise their right of withdrawal within 14 calendar days from delivery, under the conditions described in our Exchanges & Returns Policy.

Voluntary exchanges for a different size, colour or model are subject to availability.

For voluntary exchanges, the customer is responsible both for returning the original product and for the shipping cost of the replacement product.

For voluntary returns, the customer is responsible for the direct cost of returning the product.

Where a product is incorrect, damaged or non-conforming, reasonable return or replacement shipping costs will not be charged to the customer.

09 / Legal Guarantee

Product conformity.

Products sold through the Website are covered by the legal guarantee of conformity provided by applicable consumer law.

For consumers protected by Spanish law, the legal guarantee for new goods is generally three years from delivery. Consumers in other countries retain any mandatory guarantee rights applicable in their country of habitual residence.

If a product is incorrect, defective or does not conform to the contract, the customer may be entitled to an appropriate remedy, which may include repair, replacement, price reduction or termination of the contract, depending on the circumstances and applicable law.

The legal guarantee does not cover damage caused by misuse, failure to follow care instructions, accidents, improper washing, normal wear or alterations made after delivery.

To report a problem, contact info.technostudios@gmail.com with the order number, a description and clear photographs where relevant.

10 / International Orders

Customs and import taxes.

Orders delivered outside the European Union may be subject to customs duties, import taxes, clearance fees or other charges imposed by the destination country.

Unless expressly stated otherwise during checkout, these charges are not included in the product price or delivery cost and are the responsibility of the recipient.

Techno Studios and BRUTAL COTTON S.L. do not control the amount of customs duties, import taxes or local fees applied by public authorities or carriers.

Customers are responsible for providing information required by customs authorities and for complying with import rules applicable in the destination country.

11 / Intellectual Property

The Techno Studios world.

Unless otherwise indicated, the Website, Techno Studios name, logos, product designs, graphics, artworks, photographs, videos, text, layout and other content are owned by or licensed to BRUTAL COTTON S.L.

Access to the Website does not transfer any intellectual or industrial property rights to the user.

Content may not be copied, reproduced, modified, distributed, publicly communicated, commercially exploited or used to create derivative works without prior written authorisation.

Limited sharing of Website links for personal and non-commercial purposes is permitted provided that it does not damage, misrepresent or imply unauthorised association with Techno Studios.

12 / Acceptable Use

Use the Website responsibly.

Users must not use the Website in a manner that is unlawful, fraudulent, abusive or capable of damaging its operation, security, reputation or availability.

In particular, users must not:

• Attempt to gain unauthorised access to the Website or systems.
• Introduce viruses, malicious code or harmful technologies.
• Use automated systems to extract or reproduce Website content.
• Interfere with checkout, payment or security processes.
• Submit false, misleading or fraudulent information.
• Use Website content in violation of intellectual property rights.

Access may be restricted or suspended where reasonably necessary to protect the Website, its users, Techno Studios or third parties.

13 / Privacy and Communications

Personal information.

Personal information is processed in accordance with our Privacy Policy and Cookie Policy.

Information marked as mandatory in an order or contact form is required to process the relevant request. If that information is not provided, we may be unable to process the order or respond.

Completing a contact or checkout form does not automatically subscribe the user to marketing communications.

Newsletter or promotional communications are sent only where an appropriate legal basis applies. Recipients may unsubscribe through the link included in the communication or by contacting us directly.

14 / Availability and Liability

Reasonable limits.

We take reasonable measures to maintain the security, accuracy and availability of the Website, but uninterrupted or error-free access cannot be guaranteed.

The Website may be temporarily unavailable because of maintenance, technical problems, platform updates, security measures or events outside our reasonable control.

External links are provided for convenience. We do not control third-party websites and are not responsible for their content, availability or privacy practices.

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by law, including mandatory consumer rights and liability for fraud, wilful misconduct or personal injury caused by negligence.

We are not responsible for failure or delay caused by events outside our reasonable control, including natural events, transport interruption, strikes, public authority action, telecommunications failure or widespread platform disruption.

15 / Law and Disputes

Applicable law.

These Terms are governed by Spanish law, without depriving consumers of mandatory protections granted by the law of their country of habitual residence.

Before beginning formal proceedings, customers are encouraged to contact us so that we can attempt to resolve the matter directly.

Consumers may also contact the consumer protection authority or an authorised alternative dispute resolution body available in their country.

Disputes involving a consumer will be submitted to the courts determined by mandatory consumer and jurisdiction rules. Any clause requiring a consumer to submit exclusively to courts other than those provided by mandatory law will not apply.

For contracts between Techno Studios and another business or professional, the courts of Madrid, Spain, will have jurisdiction unless otherwise agreed or required by law.

16 / Amendments

Changes to these Terms.

These Terms may be updated to reflect changes to the Website, services, business operations or applicable law.

The version applicable to a purchase is the version available when the order is placed. Later changes will not retroactively alter an already concluded purchase.

The effective date shown at the top of this page indicates when these Terms were most recently updated.

17 / Customer Care

Contact us.

For questions concerning products, orders, payments, delivery, returns or these Terms, contact: